Privacy Policy

Last update: August 14, 2025

This Privacy Policy explains how Web Technomatic Pte Ltd (“Web Technomatic Pte Ltd,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our website (https://ezrewardcard.com), (https://app.ezrewardcard.com) (“Website”) and related customer loyalty program services (“Platform”), collectively referred to as the “Services.” Our Services primarily serve users in Singapore and Malaysia, but we are committed to protecting the privacy of all our users, including those from the European Union (“EU”), United States and elsewhere.

By accessing or using our Services, you agree you have read and understood this Privacy Policy. We may revise this policy occasionally, in which case you will be notified by the updated “Last Updated” date or, for major changes, by explicit notice on our website or via email.

Regulatory Compliance Statement

We are committed to complying with the Singapore Personal Data Protection Act 2012 (“Singapore PDPA”), Malaysia Personal Data Protection Act 2010 (“Malaysia PDPA”), the European Union General Data Protection Regulation (“GDPR”), and the California Consumer Privacy Act (“CCPA”), as applicable.

Information We Collect

1. Information You Provide

We collect information you provide directly to us, including:

  • Contact details (name, email, company name, address, phone)

  • Account credentials

  • Payment and billing information (processed by Stripe – Stripe Privacy Policy)

  • Communications with us (support, surveys, feedback)

  • Any information you provide through interactive features, job applications, or by interacting with our support team

2. Information Automatically Collected

When you use our Services, we collect certain information automatically:

  • Device and usage information (IP address, device type, browser, pages viewed, time/date stamps, access times, referring URLs)

  • Cookies and similar tracking technologies – see our Cookie Policy

  • Log and analytics data to monitor system performance and detect abuse

3. Information from Third Parties

We may combine information received from other sources (for example, single sign-on providers like Google, or marketing partners) with information we collect through the Services.

How We Use Your Information

We use your information for purposes including:

  • Providing and delivering Services and customer support

  • Processing transactions and managing your account

  • Sending technical notices, security alerts, updates, and administrative messages

  • Personalizing and improving Services, delivering relevant content and advertising

  • Analyzing trends, user engagement, and system performance

  • Preventing fraud and enforcing our Terms

  • Sending you information about products, services, promotions, and events (unless you opt out)

  • Complying with legal/regulatory requirements

  • Considering you for employment if you apply

Cookies and Tracking Technologies

We use cookies, web beacons, device identifiers, and other tracking technologies to:

  • Recognize repeat visits

  • Enable essential website features

  • Understand usage and improve Service performance

  • Deliver relevant advertising

You can control cookies via your browser settings or using consent tools on our website, but disabling cookies may affect site functionality. Full details: Cookie Policy.

Advertising and Analytics

We partner with advertisers and analytics providers—including Google AdWords, Google Analytics, Marketo, Facebook, Adroll, Quora, Bing Ads, LinkedIn, and others—who use cookies and similar tools to collect data about your browsing activities across this and other websites. This information helps us analyze traffic, measure campaigns, and deliver targeted ads. See our Cookie Policy for opt-out options, or visit the appropriate partner (such as Google’s Ad Settings or the Network Advertising Initiative).

Sharing of Information

We may share your data:

  • With vendors and service providers who perform functions on our behalf (e.g., payment processors, analytics providers, IT partners)

  • Among group companies and affiliates (subject to this Privacy Policy)

  • As required by law, legal process, or enforcement authorities

  • As necessary to protect our rights or the rights, safety, or property of others

  • In connection with a business transaction (such as a merger or acquisition)

  • With your consent or at your direction

We may also share anonymized or aggregated information that does not identify you personally.

International Data Transfers

If we transfer your personal data outside of Singapore or Malaysia (including to the United States or EU for processing or storage), we will ensure your information is protected according to applicable data protection laws. This may include contractual safeguards, reliance on adequacy decisions, or statutory exceptions where allowed.

Your Rights and Choices

Depending on your location, you have the following rights regarding your personal data:

Under Singapore and Malaysia PDPA:

  • Request access to your personal data in our possession or control

  • Request correction of inaccurate or incomplete data

  • Withdraw your consent to certain uses/disclosures (which may affect your access to some Services)

  • Request information on how your data has been used or disclosed

Under GDPR (where applicable):

  • Access, rectify, erase, or restrict processing of your personal data

  • Data portability (receive your data in machine-readable format)

  • Object to processing based on legitimate interests and direct marketing

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge complaints with a supervisory authority

Under CCPA (for California residents):

  • Request to know what personal information we collect, use, and disclose

  • Request deletion of your personal information

  • Request not to be discriminated against for exercising CCPA rights

  • Opt out of any sale of personal information (we do not sell personal data)

You may exercise your rights by contacting dpo@webtechnomatic.com. We will respond in accordance with applicable law.

Data Security and Retention

We implement reasonable physical, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security.

We retain personal data only as long as necessary for the purposes stated or as required by law, regulations, or contractual obligations.

Children’s Privacy

Our Services are not intended for children under the age of 16. If you believe a child has provided us with personal data, please contact us so we may promptly delete it.

Links to Other Sites

Our Services may include links to third-party websites. We are not responsible for those sites’ privacy practices. Please review the privacy policies of such sites before providing data.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer:

Web Technomatic Pte Ltd
60 Paya Lebar Road
#07-54 Paya Lebar Square
Singapore 409051
Email: dpo@webtechnomatic.com